Members

Avnet Technology Solutions is an operating group of Avnet, Inc. (NYSE: AVT), one of the world’s largest distributors of electronic components, enterprise computer and storage products and embedded subsystems. A Fortune 500 company (2009 Ranking 144) with sales of $16.23 billion in fiscal 2009, Avnet, Inc. connects more than 300 technology suppliers with more than 100,000 customers in 70 countries around the world.

Centrum was formed in 2005 to fill a gap in the software services marketplace. Our purpose was to help our customers support business responsiveness and innovation by leveraging better delivery approaches and technology. We identified the need for a software services company that had the right people and processes, and could leverage the right technologies to help our customers respond to a rapidly changing marketplace.

For nearly two decades Coghlan have been providing dynamic fulfilment solutions. From inception, our exceptional value and comprehensive range of services saw us accelerate to be one of Australia’s fastest growing privately owned companies. We have remained flexible, been responsive to our changing customer needs and have grown stronger with technology. Today, Coghlan continues to be recognised as the leading provider of fulfilment services in Australasia.

Computershare is considered a world leader in share registration, employee equity plans, proxy solicitation and other specialised financial, governance and stakeholder communication services.

The COPC® Family of Standards is the most prestigious and rigorous measurement system in the call center industry. Our standards provide a high performance set of global best practices and benchmarks that simultaneously increase service quality and customer satisfaction while lowering costs. For over a decade, the COPC® Family of Standards has been used to boost efficiency and improve performance in Call Centers, E-Commerce Centers and Transaction Processing Operations worldwide.

Customers 1to1 Pty Ltd is leading edge Customer Contact Centre supported by an experienced Team of professionals utilizing advanced technologies. Since 1999 we have been providing innovative, cost effective and tailored solutions to our Clients and their valuable customers. At Customers 1to1 we foster long term profitable relationships for mutual benefit.

Established in New Zealand in 1965, Datacom’s full spectrum service offering includes IT infrastructure management and support services, corporate and consumer help desks, data centre hosting, application development, and contact centre solutions including Government hotlines and sales and marketing programs.

FooBoo offers and supplies a full range of services covering the scope definition, financial analysis, contracting, pricing, negotiating, customer contact management and project management. We also provide detailed research and analysis for brands using ‘Informational Cybernetics.’

Frost Sullivan enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company’s Growth Partnership Service provides the CEO and the CEOs Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies.

With more than 14,000 professionals worldwide, Fuji Xerox has the industry-specific experience and expertise to solve the critical challenges you face today. From managing office assets and business records to large-scale print production services, Fuji Xerox Global Services delivers results companies can see and measure.

The mission of Genesys, an Alcatel-Lucent company, is to be the leading supplier of Enterprise software and best practices that enable best-in-class customer service.

Stanford University classmates Bill Hewlett and Dave Packard founded HP in 1939. The companys first product, built in a Palo Alto garage, was an audio oscillator—an electronic test instrument used by sound engineers. One of HPs first customers was Walt Disney Studios, which purchased eight oscillators to develop and test an innovative sound system for the movie Fantasia.

IBM is a global technology and innovation company that stands for progress. With operations in over 170 countries, IBMers around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people everywhere succeed in building a smarter planet.

Intelenet Global Services is a leading third party BPO Company with 34 centres globally that that delivers Business Process Outsourcing Services to Fortune 500 companies in the UK, USA, Australia and India in industries as diverse as banking finance, insurance, retail, telecom, healthcare, information technology, travel and hospitality.

We are Mahindra Satyam (OTC: SAYCY), a leading information, communications and technology (ICT) company providing top-class business consulting, information technology and communication services. Leveraging deep industry and functional expertise, leading technology practices and a global delivery model, we enable companies achieve their business goals and transformation objectives.

For more than 20 years, Noble Systems has been delivering CIM solutions that build performance and productivity, improve the quality of customer contacts, and reduce costs. The comprehensive Noble® Solution enables enhanced customer interaction, giving companies the ability to increase and control the quantity and quality of their client communications tactics.

Publicis Solutions is an Australian based Call And Contact Centre provider. We provide complete Call and Contact Centre solutions.
We create long-term relationships with companies so that our clients and their customers get the best out of our service. That means a high level of service and a great experience for your customer.

Sentient Software is part of the Sentient group of companies. Sentient is a Melbourne-based group. We are the largest company developing Air Navigation software in Australia.

Shayne Jackson Consulting can help you to design an effective strategy for consolidation and growth, continually effect successful change in your organisation, address specific challenges to your business, coach and mentor managers.

Sterland Computing is a wholly Australian owned and operated organisation. The company provides software and consulting solutions to building and plumbing organisations within the Asia Pacific region. From its origins in 1981, the company has established a client base of over 450 installed sites in Australasia. Born from the industry, Sterland Computing has a depth of knowledge and experience of the particular needs, interests, cycles, products, schedules and the many other complexities of building supplies operations and business.

Talent2 is the first human resources (HR) company in the Asia-Pacific region to offer a complete range of outsourcing services, including executive search and recruitment, Human Resources Information System (HRIS), payroll, consulting and learning.

Taurus is an Australian based, privately owned, integrated strategic marketing and PR agency servicing the B2B sector.

For 30 years, TeleTech and its subsidiaries have helped the world’s most successful companies design, enable, manage and grow customer value through the delivery of superior customer experiences across the customer lifecycle. As the go-to partner for the Global 1000, the TeleTech group of companies delivers technology-enabled solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, our more than 43,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries.

Williams Lea is a leading global BPO organisation. We specialise in Corporate Information Solutions that re-engineer end-to-end business processes. Blending the right balance of people, process, delivery and technology, we will help you to engage more effectively with internal and external audiences to drive your brand differentiation and establish your competitive edge.